Privacy Policy
Effective date: October 23, 2026
This Privacy Policy describes how Jeff Baltazar Agency ("we," "us," or "our") collects, uses, shares, and retains personal information when you visit jbaltazaragency-ins.com, submit a quote or contact form, or otherwise communicate with us.
Information We Collect
We collect information you provide directly to us, including:
- Contact information, such as your name, phone number, and email address.
- Information about the insurance coverage you are interested in and any details you choose to include in a message to us.
- Your SMS consent choice, including the date and time you opted in or out of text messaging.
When you visit our website, our hosting provider may also automatically collect limited technical information, such as your IP address, browser type, device type, and pages visited, for security and site operation purposes.
How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries.
- Prepare insurance quotes and provide policy servicing.
- Send account notifications and policy updates.
- Send text messages, only if you have given express consent to receive them.
- Maintain records required by law and by the insurance companies we work with.
- Operate, maintain, and secure our website.
How We Share Your Information
We do not sell your personal information. We may share personal information only as follows:
- With insurance carriers and underwriters, as needed to obtain quotes and issue or service policies you request.
- With service providers who perform services on our behalf, such as website hosting, form processing, email, and messaging platforms, who are permitted to use the information only to provide those services to us.
- When required by law, regulation, subpoena, or court order, or to protect the rights, property, or safety of our agency, our clients, or others.
Mobile phone numbers and SMS opt-in information are subject to the additional restrictions in the Text Messaging / SMS section below.
Text Messaging / SMS
Jeff Baltazar Agency collects mobile phone numbers for the purpose of providing text message updates regarding insurance quotes, policy updates, and account notifications. We will never share your mobile opt-in information or phone number with third parties or affiliates for marketing or promotional purposes. All other categories of personal information provided may be shared with third parties as described elsewhere in this Privacy Policy, but consent for SMS messaging is never shared or sold.
You may opt out of text messages at any time by replying STOP. For help, reply HELP. See our SMS Terms and Conditions for full program details.
Data Retention
We retain personal information for as long as needed to respond to your inquiry, provide and service any policies you obtain through us, and meet our legal, regulatory, and recordkeeping obligations. Records of SMS consent and opt-out requests are kept for as long as required to document compliance. When information is no longer needed, we delete it or de-identify it.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request access to, correction of, or deletion of your personal information, subject to legal and regulatory retention requirements, by contacting us using the information below. You can withdraw SMS consent at any time by replying STOP to any message.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Jeff Baltazar Agency9401 Coors Blvd NW Ste A
Albuquerque, NM 87114
Email: support@jbaltazaragency.com
Phone: (505) 595-1469